Refund Policy

WriteAs.pro sells prepaid credits. Unless a separate written agreement says otherwise, purchased credits do not expire while your account remains active. Bonus, promotional, referral, and goodwill credits may be subject to separate conditions disclosed at the time of issue.

If WriteAs.pro charges credits for a generation, training action, or marketplace transaction that fails because of a confirmed platform, billing, or provider-side error, we may automatically restore the affected credits or issue another equivalent remedy.

• Unused purchased credits may be refundable within 14 days of the purchase date.
• Refunds apply only to the paid portion of eligible unused credits, not to bonus or promotional credits.
• Enterprise, agency, marketplace, and custom order-form purchases may be governed by separate commercial terms.
• Mandatory consumer rights that cannot be waived remain unaffected.

• Credits already spent on successful generations, variations, exports, or completed training steps.
• Marketplace distributions or revenue-share payouts already credited or withdrawn.
• Complaints based only on subjective dissatisfaction when the generation completed successfully.
• Charges caused by user prompts, user-uploaded material, user policy violations, or third-party rights issues.
• Accounts suspended for fraud, abuse, chargeback misuse, or policy violations.

If you initiate a chargeback or payment dispute without first contacting us, WriteAs.pro may suspend your account, freeze credits, disable shared models, and withhold payouts while the dispute is investigated.

Email billing@writeas.pro with your account email, purchase date, payment receipt, and a short explanation. This policy supplements the Terms of Service.